Storm in AMBA: what to do if your car is underwater and how to claim insurance

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By: Daniel Harris

Overnight, the Buenos Aires Metropolitan Area experienced a severe weather event that left its mark in the form of widespread flooding and blackouts. The torrential rains, which dropped more than 100 millimeters in just a few hours, submerged numerous vehicles and transformed streets into rivers, notably along the General Paz Avenue at Beiró. The aftermath poses significant challenges for vehicle owners, from salvaging waterlogged cars to navigating insurance claims.

Immediate Steps for Waterlogged Vehicles

When a vehicle is submerged, even partially, prompt action can mitigate the extent of damage. Here are some critical first steps:

  • Assess Water Height: Establish the peak water level. Even if the water seems to have receded, look for marks on walls or the vehicle itself—it can provide clues about the depth.
  • Electrical and Engine Check: Avoid turning on the engine. Disconnect the battery immediately to prevent electrical damage.
  • Air Filter and Oil: Inspect the air filter for water and check the oil level. Water in the engine will require a full oil change.
  • Spark Plugs and Fuel System: Remove and examine spark plugs for moisture. If the fuel tank was submerged, do not attempt to start the vehicle as it could cause further damage.

Additional precautions include drying out all electrical connectors and treating them with moisture-displacement products before reconnecting. If the vehicle does not start after these checks, it is crucial not to force it, as this could lead to more severe issues.

Dealing with Interior Water Damage

Water inside a vehicle can lead to long-term problems like mold and bad odors. Here’s how to address interior water damage effectively:

  • Remove Water Quickly: Use industrial water vacuums to remove standing water from carpets and seats.
  • Dry and Ventilate: Keep doors open and use the vehicle’s heating system directed at the floor to speed up drying.
  • Check Underneath: The insulation under the upholstery can hold water and should be dried to prevent mold growth.

If water has reached high levels such as the seat cushions, consider removing the seats for thorough cleaning and drying.

Navigating Insurance Claims

Securing compensation for flood damage can be complex but understanding your insurance policy is key. Here’s what you need to know:

  • All-Risk Insurance: If you have comprehensive coverage, report the damage immediately. Your insurer might cover the full extent without a deductible, depending on the policy limits.
  • Third-Party Coverage: Many policies include flood damage. Confirm that there are no deductibles for such damages.
  • Total Destruction: In extreme cases where a vehicle is mostly submerged, insurers may classify it as a total loss.

For those without comprehensive flood coverage, challenging the municipality for negligence might be an option, especially if there was no adequate flood-risk signage in the area.

Legal Considerations and Final Advice

Legal recourse can be an avenue if insurance does not fully cover flood damages. It is advisable to document all damage and correspondence with insurance companies meticulously. Consulting with a legal professional who specializes in insurance claims can provide further guidance and increase the chances of a favorable outcome. Additionally, staying informed about the specific terms and conditions of your insurance policy will arm you with the necessary knowledge to navigate the complexities of flood damage claims effectively.

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